Customer Retention Manager Salary

The average salary for a Customer Retention Manager in the UK is:

£60,000

Job profile for a Customer Retention Manager

Develop marketing activities to maintain and increase the lifetime value of existing customers; the reverse of this is creating activities to reduce customer churn. Example activities include: - loyalty programmes - propensity modelling to predict customer lifetime and customer churn - creating a communications plan for all stages and touchpoints of a customer's journey with a brand

- Customer Retention Manager Job Profile

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Customer Retention Manager Salary Comparison

In 2008, the average salary for this job was £30,000.

The median salary for a Customer Retention Manager based on all salary survey responses is: £60,000

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About the Salary Survey Data in this survey is based on over 368,000 individual salary records. The date period for which job information was gathered varies, but is usually between 2008 - 2012. For precise date related information, custom reports may be ordered with greater granularity. Working 8 hours a day, 250 days of the year, the data suggests the hourly rate for Customer Retention Manager is £30.


Customer Retention Manager Salary By UK Region

These figures use non-job specific statistical weighting from our salary data pool and also include for comparison the salaries for a Customer Retention Manager job in US Dollars based on a recent exchante rate (last rate update 02/05/2013 with a pound to dollar exchange rate 1.56) for comparisons for our international visitors
Salary US Dollars Region
£52800 $82368 North West
£65401 $102025.56 London
£48000 $74880 Yorkshire and North East
£52200 $81432 South West
£61800 $96408 South East
£51000 $79560 Scotland
£54000 $84240 Northern Ireland
£50400 $78624 Wales
£55800 $87048 Midlands
£49800 $77688 East of England

With regard to age and impact on salary for a Customer Retention Manager, a statistical average weighting (that is based on how salary varies by age and not for a specific job which may vary considerably) suggests these figures: £45,000 for a worker in their 20s, £58,800 (30s), £69,600 (40s) and £69,600 (50s).
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Information on using the salary data and granularity
The average salary figure above for a Customer Retention Manager is considered to not necessarily be representative across the whole UK market as it is based on less than five respondents with this job title.

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