Customer Service Manager Salary

The average salary for a Customer Service Manager in the UK is:


Job profile for a Customer Service Manager

working with the manager to run the store dealing with customer service complaints and issues, training staff, driving business, hitting targets and time management

- Customer Service Manager Job Profile

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Customer Service Manager Salary Comparison

In 2008, the average salary for this job was £26,183.

The average salary in 2009 was £32,998, based on 86 respondents (a difference of 26% from the 2008 figure.

The average salary in 2010 was £35,790, based on 92 respondents (a difference of 8% from the 2009 figure.

The average salary in 2011 was £29,286, based on 69 respondents (a difference of -18% from the 2010 figure.

The average salary in 2012 was £29,230, based on 27 respondents (a difference of 0% from the 2011 figure.

The median salary for a Customer Service Manager based on all salary survey responses is: £28,000

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About the Salary Survey Data in this survey is based on over 368,000 individual salary records. The date period for which job information was gathered varies, but is usually between 2008 - 2012. For precise date related information, custom reports may be ordered with greater granularity. Working 8 hours a day, 250 days of the year, the data suggests the hourly rate for Customer Service Manager is £15.26.

Assorted Customer Service Manager Salary Information

£22,000South East16-February-21
£37,000South West20-April-16
£30,300North West20-January-16
£31,350South East12-December-15
£35,000Yorkshire and North East30-April-15
£29,000Yorkshire and North East30-March-15
Chart to the right shows ten most recent raw datapoints. Outlying points may be discarded.
Graph of Customer Service Manager salary data

Customer Service Manager Salary By UK Region

£34,516South East
£36,448East of England
£27,375North West
£24,187Yorkshire and North East
£26,893South West
£29,250Northern Ireland

With regard to age and impact on salary for a Customer Service Manager, a statistical average weighting (that is based on how salary varies by age and not for a specific job which may vary considerably) suggests these figures: £22,892 for a worker in their 20s, £29,912 (30s), £35,406 (40s) and £35,406 (50s).
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Information on using the salary data and granularity
The average salary figure above for a Customer Service Manager is considered highly likely to be representative of the UK market average due to the high number of respondents who had this exact job title.

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