Customer Service Representative Salary

The average salary for a Customer Service Representative in the UK is:


Job profile for a Customer Service Representative

answering customers enquiries & dealing with their requests

- Customer Service Representative Job Profile

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Customer Service Representative Salary Comparison

In 2008, the average salary for this job was £16,325.

The average salary in 2009 was £17,878, based on 32 respondents (a difference of 10% from the 2008 figure.

The average salary in 2010 was £16,562, based on 49 respondents (a difference of -8% from the 2009 figure.

The average salary in 2011 was £17,796, based on 22 respondents (a difference of 7% from the 2010 figure.

The average salary in 2012 was £16,392, based on 19 respondents (a difference of -8% from the 2011 figure.

The median salary for a Customer Service Representative based on all salary survey responses is: £16,169

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About the Salary Survey Data in this survey is based on over 368,000 individual salary records. The date period for which job information was gathered varies, but is usually between 2008 - 2012. For precise date related information, custom reports may be ordered with greater granularity. Working 8 hours a day, 250 days of the year, the data suggests the hourly rate for Customer Service Representative is £8.78.

Assorted Customer Service Representative Salary Information

£20,000North West12-May-21
£15,000Yorkshire and North East7-December-16
£20,500Yorkshire and North East27-January-14
£17,500Yorkshire and North East10-January-14
£13,000South West3-May-13
Chart to the right shows ten most recent raw datapoints. Outlying points may be discarded.
Graph of Customer Service Representative salary data

Customer Service Representative Salary By UK Region

£16,250South West
£12,500North West
£21,945South East
£15,750East of England
£17,950Yorkshire and North East

With regard to age and impact on salary for a Customer Service Representative, a statistical average weighting (that is based on how salary varies by age and not for a specific job which may vary considerably) suggests these figures: £13,174 for a worker in their 20s, £17,214 (30s), £20,376 (40s) and £20,376 (50s).
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The average salary figure above for a Customer Service Representative is considered highly likely to be representative of the UK market average due to the high number of respondents who had this exact job title.

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