Helpdesk Salary

The average salary for a Helpdesk in the UK is:

£20,997

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Helpdesk Salary Comparison

In 2008, the average salary for this job was £21,266.

The average salary in 2009 was £18,700, based on 33 respondents (a difference of -12% from the 2008 figure.

The average salary in 2010 was £21,311, based on 37 respondents (a difference of 14% from the 2009 figure.

The average salary in 2011 was £23,692, based on 12 respondents (a difference of 11% from the 2010 figure.

The average salary in 2012 was £18,602, based on 12 respondents (a difference of -21% from the 2011 figure.

The median salary for a Helpdesk based on all salary survey responses is: £18,000

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About the Salary Survey Data in this survey is based on over 368,000 individual salary records. The date period for which job information was gathered varies, but is usually between 2008 - 2012. For precise date related information, custom reports may be ordered with greater granularity. Working 8 hours a day, 250 days of the year, the data suggests the hourly rate for Helpdesk is £10.5.


Assorted Helpdesk Salary Information

SalaryLocationDate
£26,000London12-November-21
£15,000South East29-July-14
£16,000South West31-March-14
£15,000East of England4-March-14
£16,300Midlands24-February-14
£22,000London27-January-14
£23,000Unknown24-November-13
Chart to the right shows ten most recent raw datapoints. Outlying points may be discarded.
Graph of Helpdesk salary data

Helpdesk Salary By UK Region

SalaryRegion
£21,100London
£18,334South West
£16,850Yorkshire and North East
£16,222Scotland
£18,130South East
£19,640North West
£15,515Midlands
£18,500Northern Ireland

With regard to age and impact on salary for a Helpdesk, a statistical average weighting (that is based on how salary varies by age and not for a specific job which may vary considerably) suggests these figures: £15,748 for a worker in their 20s, £20,578 (30s), £24,357 (40s) and £24,357 (50s).
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Information on using the salary data and granularity
The average salary figure above for a Helpdesk is considered highly likely to be representative of the UK market average due to the high number of respondents who had this exact job title.

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