Helpdesk Agent Salary

The average salary for a Helpdesk Agent in the UK is:

£12,988

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Helpdesk Agent Salary Comparison

In 2008, the average salary for this job was £12,988.

The average salary in 2010 was £41,950, based on 3 respondents (a difference of 0% from the 2009 figure.

The median salary for a Helpdesk Agent based on all salary survey responses is: £11,500

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About the Salary Survey Data in this survey is based on over 368,000 individual salary records. The date period for which job information was gathered varies, but is usually between 2008 - 2012. For precise date related information, custom reports may be ordered with greater granularity. Working 8 hours a day, 250 days of the year, the data suggests the hourly rate for Helpdesk Agent is £6.49.


Helpdesk Agent Salary By UK Region

These figures use non-job specific statistical weighting from our salary data pool and also include for comparison the salaries for a Helpdesk Agent job in US Dollars based on a recent exchante rate (last rate update 02/05/2013 with a pound to dollar exchange rate 1.56) for comparisons for our international visitors
Salary US Dollars Region
£11430 $17830.8 North West
£14157 $22084.92 London
£10391 $16209.96 Yorkshire and North East
£11300 $17628 South West
£13378 $20869.68 South East
£11040 $17222.4 Scotland
£11690 $18236.4 Northern Ireland
£10910 $17019.6 Wales
£12079 $18843.24 Midlands
£10781 $16818.36 East of England

With regard to age and impact on salary for a Helpdesk Agent, a statistical average weighting (that is based on how salary varies by age and not for a specific job which may vary considerably) suggests these figures: £9,741 for a worker in their 20s, £12,729 (30s), £15,067 (40s) and £15,067 (50s).
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Information on using the salary data and granularity
The average salary figure above for a Helpdesk Agent is considered to not necessarily be representative across the whole UK market as it is based on less than five respondents with this job title.

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