User Service Manager Salary

The average salary for a User Service Manager in the UK is:


Job profile for a User Service Manager

Reporting to the Director for Clinical Information Systems in the College of Dental Medicine and working closely with all clinical management groups, the incumbent will • Manage the junior technical support staff members, which includes prioritizing, delegating, and following up with the support requests, and providing directions and getting outside assistance and resources for the support staff. • Manage the information security on client side, including creating client system security policies, implementing the policies, educating the users, and monitoring system security from client side. • Manage projects, especially the projects that involve client side system implementation. • Manage user service quality assurance by creating necessary support procedures and protocols, following up on execution of the procedures and protocols, identifying weakness of user support, recommending solutions, and executing the solutions. • Work with the database and application manager and system administrator, managing CIS’s inventory for computing devices and software, including implementing an inventory management system, surveying and creating inventory information, monitoring the inventory, and updating the aged computing devices • Manage and conduct clinical system trainings for new faculty, staff, and students, which include creating training materials, facilitating training sessions, and creating and distributing user manuals/standard operational procedures • Provide end user supports for clinical systems • Perform other special ongoing projects and related duties as assigned

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User Service Manager Salary Comparison

In 2008, the average salary for this job was £30,000.

The median salary for a User Service Manager based on all salary survey responses is: £55,000

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About the Salary Survey Data in this survey is based on over 368,000 individual salary records. The date period for which job information was gathered varies, but is usually between 2008 - 2012. For precise date related information, custom reports may be ordered with greater granularity. Working 8 hours a day, 250 days of the year, the data suggests the hourly rate for User Service Manager is £27.5.

User Service Manager Salary By UK Region

These figures use non-job specific statistical weighting from our salary data pool and also include for comparison the salaries for a User Service Manager job in US Dollars based on a recent exchante rate (last rate update 02/05/2013 with a pound to dollar exchange rate 1.56) for comparisons for our international visitors
Salary US Dollars Region
£48400 $75504 North West
£59951 $93523.56 London
£44000 $68640 Yorkshire and North East
£47850 $74646 South West
£56650 $88374 South East
£46750 $72930 Scotland
£49500 $77220 Northern Ireland
£46200 $72072 Wales
£51150 $79794 Midlands
£45650 $71214 East of England

With regard to age and impact on salary for a User Service Manager, a statistical average weighting (that is based on how salary varies by age and not for a specific job which may vary considerably) suggests these figures: £41,250 for a worker in their 20s, £53,900 (30s), £63,800 (40s) and £63,800 (50s).
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Information on using the salary data and granularity
The average salary figure above for a User Service Manager is considered to not necessarily be representative across the whole UK market as it is based on less than five respondents with this job title.

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